Bharatiya Govt & Private Jobs Adda

Role: Global Tax and Legal - Digital Support Analyst This position is for providing Service Support for various software applications, with a high degree of customer satisfaction, expertise, accuracy and timelines. You need to keep users informed about their Incidents’ status at agreed intervals.  Log all Incident/Service Request details and functions as the first point of contact for users. Responsibilities:   Customer handling skills – Call etiquettes  End to End ticket management support Basis ITIL concepts of Incident, problem & change management is must Experience in managing voice & non-voice support (Calls, chats & email) is preferable You need to adhere to SLAs like response time of an email & chat. ASA for calls & etc. You have to perform as per set standard on metrics like C-SAT, AHT, FCR, schedule adherence, escalation threshold, quality scores, & etc. Zero RED light calls for entire year. Understanding on above metrics is mandate Client value add, p

Role: Process Associate Location : Hyderabad Salary: 3,00,000/- to 4,50,000/- PA Qualification: Relevant Degree Work experience, 0-1 year in data entry process Freshers are eligible to apply : Yes Skills Required:  Should have Strong English verbal & written communication skills (CEFR C1 level for Reading and Writing) Good Knowledge of MS Office, especially MS word is a must Should be able to focus on important and repetitive tasks Good hand eye coordination Should be detail oriented and thorough Must have good decision making and time management skills Should be happy to work alone and in teams Should be flexible and calm can adjust to changing circumstances Must be able to learn, understand, and apply new techniques and work practices Responsibilities: Need to work on new exam content (data entry of assessment tasks) for selected exam components into Client approved item bank in an accurate and timely manner using the content/data provided by the client, which includes inputti

Medplus is hiring for Cluster Manager Positions in Hyderabad Location. Interested and Eligible candidates can apply to these jobs as soon as possible before the last date of application. Role: Cluster Manager (Command Centre) Eligibility: Any Graduate from any field. Must be familiar with any of the languages like : Telugu, Tamil, Kannada, Marathi, Bengali & Odiya. Must be ready to work in shifts starting between 06:30 and 23:30 hrs Responsibilities: You will monitor Daily Store Operations through assigned terminal equipped with CCTV & other various monitoring software. You will follow the Command Centre SOP throughout the shift. You will Coordinate with employees of the assigned outlets to ensure Store SOP is followed. You need to identify the gaps through continuous monitoring & fix them in coordination with the Area Supervisor or concerned Area Manager You need to identify the store issues for which help is required, coordinate and make a follow up with appropriate depa

Role: Customer Service Representative Responsibilities: You are responsible to answer inbound calls within the guidelines/goals established by the client & management. You have to Consistently acheieves call with good quality goals in order to meet client and customer satisfaction goals. Job Details: 1. Age Details: 18 years to 35 years 2. Minimum Qualification should be Intermediate (or +2 equivalent). 3. Maximum Qualification should be Graduates (Undergrads can be considered but should not be regular college students) 4. Experience - Any Under Grad or Graduate Freshers. 5. Communication skills: Should be exceptional Spoken skills in English 6. Shifts: Should be flexible with rotational shifts (Should be comfortable to work in all shifts) Job Profile: This is an international Voice (Technical Support) Responsibility: Should be able to provide Technical Support to International Customers Shift Timings: You should be flexible to work in US Rotational Shifts. Desired Skills: Must ne

Role: COE Specialist - I Location : Visakhapatnam Work from Home: Yes (Temporary) Responsibilities:  Social Media - Ticket Handling Connecting with high profile riders &influencers on social media & represent Uber's best customer support spirit Handling user issue from various internal teams i.e. IRT, ECR, Cross support, CEO Escalations, Customer Issue, MFI partner concerns, provide language support to SL/BD, supports Driver Issue from BPOs & keeping high focus on critical issues. Should have the ability to handle safety-related critical issues on social media with empathy & presence of mind while working with relevant teams internally & resolving issues on time Providing best customer support through emails & phone calls alike for all of our audiences, if need be. We take pride in the fact that we treat riders and driver-partners as equal. Should be able to help in improving processes & never shy away if you have to build a new process. Identifying t

Role: Financial Consultant  Company : HDFC LIFE What you are supposed to do ? Our skilled trainers will teach you in the A-Z of insurance, products, processes & assist you in managing leads till closing of the sale. You are assigned a dedicated Manager from the organization and you will undergo a well-designed orientation program & relevant training to sell our products and meet your goals. Our state-of-the-art technology will track the policies you sell, your earnings, and helps you to deliver a seamless customer experience. What is the process to Become Financial Consultant ?? Sign up the online form given below Submit the list of documents like Aadhar, PAN, Age proof, Address proof, Educational Proof, Passport Size photo and cancelled cheque copy. You will undergo a training program for a better understanding of Insurance, legal principles, our products, processes, technology & Regulatory aspects.  The training program will prepares you adequately for the Mandatory Ins

Role: Technical Support  Responsibilities:  You will provide first level Support on Dell supplied products or peripherals You will assign incidents in line with documented guidelines & procedures You will demonstrate good judgment in analyzing information for making best decisions. Yu will also handle all inbound calls, emails, & web interface to support existing & fresh customers. You will learn Dell Technologies products & services & should be able to identify that how these products are useful to customers. You will be compliant & adhere to process design as per the management decision. You will cooperate & collaborate with colleagues, cross- functionally, to support the technical solution process. You will understand the administrative & operational requirements of the job. You will clearly & concisely log and track details of solutions provided to resolve customer issues while maintaining & updating customer database as per policy and guide

Role: Associate Location: Hyderabad  Qualification : Any Graduate  Experience : 0-1 Year Required skills: Good understanding of basic computer and web search. Good knowledge of MS Excel, MS word and etc.. Ability to work under pressure Good English communication skills Responsibilities: Delivering day to day tasks with best results  Submitting regular reports to the supervisors Following process as per SOP policy and guidelines Ability to work with rotational shifts etc.. How to Apply : Step: 1 - Check the links below Step:2 - Read the job description Carefully  Step:3 - Fill you personal and academic details Step:4 - Review and Submit Application Apply here:   Click here to Apply Note:  Please make a note that the information we provide you is just informative and we request you to please check official websites of the respective organization before applying for any job. We don't ask you to pay any money and if anyone is asking money for giving you a job, please don't pay. Y

Role: Associate Location : Hyderabad Responsibilities: Invoice Processing  Reviewing data inputs and submitting reports to your supervisors Required skills: Good understanding of spread sheets and data base  Good knowledge of MS Excel, MS word and etc.. Data entry skills of 10-Key Good English communication skills How to Apply : Step: 1 - Check the links below Step:2 - Read the job description Carefully  Step:3 - Fill you personal and academic details Step:4 - Review and Submit Application Apply here:   Click here to Apply Note:  Please make a note that the information we provide you is just informative and we request you to please check official websites of the respective organization before applying for any job. We don't ask you to pay any money and if anyone is asking money for giving you a job, please don't pay. You are completely responsible for your actions and this is just informative and maybe helpful for your career.