IKEA is Hiring Now | Freshers & Experienced | Salary: 2.2 Lakhs - 4 Lakhs PA | Latest Jobs 2024

IKEA IS HIRING FOR SALES GENERALIST POSITIONS | LATEST JOBS 2024

About IKEA

IKEA is a global leader in home furnishings, renowned for its innovative designs, affordability, and commitment to sustainability. Founded in 1943 in Sweden, IKEA aims to create a better everyday life for the many people by offering a wide range of well-designed, functional products at prices that are accessible to the majority.

With its distinctive flat-pack furniture, self-assembly concept, and modern Scandinavian style, IKEA has become a household name worldwide. Beyond just furniture, IKEA is deeply committed to creating a positive impact on people and the planet. This is reflected in its sustainable practices, community engagement initiatives, and dedication to reducing its carbon footprint.

IKEA operates in a multichannel retail environment, offering customers the convenience of shopping in-store, online, or through remote channels. Its unique shopping experience combines innovation, affordability, and a passion for making every home beautiful and functional.

Role: Sales Generalist

Location: Hyderabad

What You'll Need

• A thorough understanding of IKEA’s corporate identity, core values, and vision to create a better everyday life for many.

• Expertise in IKEA’s product and service offerings, coupled with a foundational knowledge of home furnishing design.

• Insight into general customer behavior across digital channels and strategies for engaging remotely.

• Awareness of how individual performance impacts broader business objectives.

• Strong familiarity with IKEA’s brand identity, tone of voice, and communication principles for multi-channel interactions.

• Proficiency in remote selling methods and sales strategies.

• General understanding of sales and service workflows.

• A passion for delivering exceptional customer service.

• A results-driven attitude with a focus on meeting and exceeding sales targets.

• Enthusiasm for working with technology in a dynamic, fast-paced, and future-oriented remote environment.

• A thirst for learning and professional growth.

• A commercial mindset with the ability to guide sales effectively while maintaining trust and professionalism.

• Strong teamwork skills, with a willingness to share knowledge and collaborate.

• Competence in using modern tools and systems to manage multiple tasks simultaneously in a retail setting.

• Excellent communication skills, ensuring clarity and confidence across channels in the local language(s).

Your Responsibilities
As a Sales Generalist, your role will involve:

• Delivering high-quality customer support across all remote channels, including live video interactions, to enhance customer satisfaction and foster trust in the IKEA brand.

• Providing home furnishing solutions with a commercial approach and strong salesmanship to drive revenue.

• Utilizing remote selling techniques and digital planning tools to exceed customer expectations while boosting sales.

• Balancing customer needs with business objectives to effectively steer sales and customer interactions.

• Contributing to and achieving personal goals aligned with team and organizational targets.

• Staying informed about IKEA’s product range, services, and ongoing commercial activities to support sales efforts.

• Offering feedback on data improvements to ensure the team is equipped to meet customer needs effectively.

• Implementing IKEA’s sustainability initiatives in daily operations to support social and environmental commitments.

• Collecting valuable customer insights to help other teams enhance the overall customer experience.

This role is perfect for individuals passionate about creating meaningful customer interactions and achieving sales excellence in a modern, tech-enabled retail environment.

How to Apply:

·        Step: 1 - Check the links below

·      Step:2 - Read the job description Carefully 

·      Step:3 - Fill in your personal and academic details

·      Step:4 - Review and Submit the Application

                                        

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