Power School Company Recruitment | Salary: 40,000/- Approx | Associate Technical Support Engineer | IT Jobs 2023
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Company : Power School Role : Associate Technical Support Engineer Salary : 40,000/- Approx Location : Bangalore Eligibility : Graduation Freshers can apply Experience 0-2 Years Responsibilities : Must be able to evaluate & prioritizes incoming telephone, email & chat-based requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies Should recognize problems, conducts research, provides resolutions, and follows up with customers as needed, escalating more complex cases to the appropriate team Must log and tracks calls using a problem management database & maintains history records and related problem documentation Should prepare standard statistical reports, such as help desk incident reports You may test software & hardware to evaluate the ease of use and whether the product will aid the user in performing work. How to Apply: · Step: 1 - Check the links below · Step:2 - Read