HP Work From Home Jobs | Inter/Graduation | IT Jobs in Telugu 2022
Role: Technical Support Representative Responsibilities : Working from a standard protocol & utilizing documented processes to respond to the customer issues. You have to successfully resolve simple to moderate technical issues (related to hardware and software) from incoming customer contacts & proactive notification systems. You have to respond to service, product, technical & customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, & options, based on customer entitlement (for example more complex warranty). Should begin to proactively assist customers to avoid or reduce problem occurrence. Should work is often reviewed by Supervisor or Team Lead. Education: High school education or Equivalent. To adequately perform the duties of the job individuals must possess a minimum of 6 months to 1 year general experience, or equivalent college level education. Skills Required: Articulate in excellent