Dell is Hiring for Now [Fresher & Experienced] || Apply Now - IT Jobs 2022
Role: Technical Support
Responsibilities:
You will provide first level Support on Dell supplied products or peripherals
You will assign incidents in line with documented guidelines & procedures
You will demonstrate good judgment in analyzing information for making best decisions.
Yu will also handle all inbound calls, emails, & web interface to support existing & fresh customers.
You will learn Dell Technologies products & services & should be able to identify that how these products are useful to customers.
You will be compliant & adhere to process design as per the management decision.
You will cooperate & collaborate with colleagues, cross- functionally, to support the technical solution process.
You will understand the administrative & operational requirements of the job.
You will clearly & concisely log and track details of solutions provided to resolve customer issues while maintaining & updating customer database as per policy and guidelines.
Qualifications :
Any Graduate Fresher to 4 years of relevant experience is required
Undergraduates with 1 year experience is required
Should be willing to work in 24/7 environment.
Should be capable of handling work pressure under heavy work load conditions
Desirable Requirements:
Must be having good knowledge on PC/Hardware/Software and other computer related peripherals
Any relevant certifications will also be preferred.
How to Apply :
Step: 1 - Check the links below
Step:2 - Read the job description Carefully
Step:3 - Fill you personal and academic details
Step:4 - Review and Submit Application
Apply here: Click here to Apply
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