Deloitte Tech & Non-Technical Jobs | 4Lakhs PA | Freshers & Experienced Can Apply | Latest IT Jobs 2024

-

Deloitte is hiring for Tech & Non-Technical Jobs and you can apply from any location. 


Position: Tech & Non-Tech Voice Process

Location: Hyderabad & Bangalore 

Salary: 4 Lakhs PA (Approximately)


Eligibility: 

Must have excellent written, verbal, listening, analytical and logical skills.

Easily grasp and communicate complex ideas.

Excellent problem solving skills & knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365

Good knowledge of computer Hardware and Software troubleshooting.

Good knowledge of Operating Systems like Window 7, 8,8.1 and 10 & Mac

Good knowledge of Network and Internet troubleshooting

Knowledge of PDA (mobile devices) Setup & troubleshooting

Knowledge of Active Directories and insights. 



What you will do ?

  • Your role involves providing timely resolution for all types of interactions with end-users, such as phone calls, emails, self-service tickets, chats, and voicemail.

  • You analyze and resolve incidents and service requests related to application software or hardware use.

  • It's important to document all incidents and support requests in the CRM tool, ensuring tickets are closed or escalated appropriately. Stay updated on ongoing issues, outages, and environment changes communicated via email and other channels.

  • Meet key performance indicators like Customer Satisfaction Survey scores, Contact Quality, First Call Resolution, and Schedule Adherence, and participate in coaching sessions.

  • Build strong customer relationships with a professional attitude, be self-motivated, and provide excellent customer service.

  • Be a quick learner, team player, and flexible to work 24x7 shifts. Avoid unplanned time off as it may lead to disciplinary actions. Adhere to the Code of Ethics, Vision, Mission, and Core Values.

Preferred Qualification:

Basic graduation is a preferred qualification and having 1+ years experience is an added advantage



How to Apply:

·        Step: 1 - Check the links below

·      Step:2 - Read the job description Carefully 

·      Step:3 - Fill in your personal and academic details

·      Step:4 - Review and Submit the Application


                                        



Check for More IT Jobs 2023 : Click here


Note: Please make a note that the information we provide you is just informative, and we request you to please check the official websites of the respective organization before applying for any job. We don't ask you to pay any money and if anyone is asking money for giving you a job, please don't pay. You are completely responsible for your actions, and this is just informative and may be helpful for your career.




 


Comments

Post a Comment

Latest Work From Home Jobs

Accenture Jobs WORK FROM HOME | 3.2 LPA Salary | Any Graduates Can Apply | Latest IT Jobs 2024

-
Image
Role : Risk & Compliance New Associate Location:  Hyderabad & Bengaluru Type:  Permanent Eligibility :  Any Graduate (Freshers Can Apply) 0-1 Years of experience Salary : 3.2 LPA Key Responsibilities: Alignment with Risk and Compliance Vertical: Support compliance reviews and publish reports with actions. Provide guidance on closure as required. Controls Design and Recommendation: Design and recommend effective controls to mitigate risks. Assist the service delivery team in preparing for client and external audits. Risk and Compliance Team Responsibilities: Help clients and organizations identify risks. Create mitigation plans for identified risks. Risk Management Duties: Anticipate and plan for risks and issues in projects. React to risks, categorizing their severity. Consider the likelihood of occurrence, and develop mitigation and contingency plans. Agile Approach in Risk Management: Integrate risk management into scrum roles, artifacts, and events. Support continuous proje
Read more

HCL MASS Hiring 2024 | 3.2 LPA -4.5LPA Salary | 2021/2022/2023/2024 Batches| Medical Benefits, Internet Allowance | Latest Jobs 2024

-
Image
  HCL Company has openings for Various positions for all over India. This is one of the most interesting job, as you will be working on various technical platforms and projects assigned by the company. HCLTech stands as one of the rapidly expanding giants in the tech industry, pioneering advancements in digital, engineering, and cloud technologies globally. They propel progress for the world's leading brands and are dedicated to helping the team members discover their potential. If you're prepared to elevate your career, this is your opportunity to join HCL and ignite your professional journey. Responsibilities : Minimum age requirement is 18 years old. Must have the legal right to work in India. Strong communication skills in English, both written and oral, are necessary. Experience working with a computer is required. Availability to work varying shifts from Monday to Sunday between 6 am and 11 pm. Willingness and ability to work in rotating shifts, including early, late, o
Read more

Amazon VCS Work From Home Jobs | AP & Telangana | 3.8 LPA & other benefits | Latest Jobs 2024

-
Image
AMAZON Company has openings for "Virtual Customer Support Associate" positions for Andhra Pradesh & Telangana. This is one of the most interesting job, as you will be working on resolving various issues for customers. You will be working with customers to ensure smooth operations and provide excellent service, you will be the initial contact point for our customers, addressing their inquiries via phone, chat, or email. This involves handling a wide range of questions, from orders and products to payments and website assistance. Our Customer Service Associates utilize various tools to investigate, analyze, and provide solutions, all while maintaining clear and effective communication with customers. Responsibilities : Minimum age requirement is 18 years old. Must have the legal right to work in India. Strong communication skills in English, both written and oral, are necessary. Experience working with a computer is required. Availability to work varying shifts from Monda
Read more

Amazon Work From Home Jobs | Operations Associate | 4.8 Lakhs PA | IT Jobs 2024

-
Image
AMAZON Company has openings for "Advocacy Operations Associate, Advocacy Operations" positions. This is one of the most interesting job, as you will be working on creating and manage work plans, timelines and accommodate multiple priorities will be critical for success. The AO Associate position requires someone who is passionate about supporting a fast-paced Ops environment and thrives on the challenges and rewards of working in a rapidly growing and highly international organization. This role offers high visibility and a great scope for creativity and self-development. The ideal candidate should have excellent written and verbal communication skills, as they will work closely with a diverse team. The ability to create and manage work plans, timelines, and handle multiple priorities will be critical for success. Responsibilities : Follow SOPs or manager's instructions to ensure tasks are quality compliant. Contribute ideas for project improvements, if applicable. Prov
Read more

Microsoft Hiring for Software Engineering Interns | 5.6 LPA Salary | Latest IT Jobs 2024

-
Image
  Microsoft is currently seeking talented and motivated individuals for their Software Engineering Intern program. This is a fantastic opportunity for students who are passionate about technology and eager to gain hands-on experience in a leading global technology company. Qualifications:  To be eligible for this internship, candidates must meet the following qualifications: Educational Background:  Currently pursuing a bachelor's or master's degree in engineering, computer science, or a related field. Academic Continuity: Must have at least one additional quarter or semester of school remaining after the completion of the internship. Programming Experience: At least one year of experience in programming using an object-oriented language. Responsibilities:  As a Software Engineering Intern at Microsoft, you will have the opportunity to engage in a variety of tasks and projects that will help you grow as a professional. Your key responsibilities will include: Engineering Problem
Read more

SWIGGY Work From Home Jobs | Good Salary & Incentive | Latest Work from home jobs 2024

-
Image
  Swiggy Company has openings for "Customer Service Executive" positions which are work from home jobs. This is one of the most interesting job, as you will be working on resolving various issues for customers. You will be working with customers to ensure smooth operations and provide excellent service, you will be the initial contact point for our customers, addressing their inquiries via phone, chat, or email. This involves handling a wide range of questions, from orders and products to payments and website assistance. Our Customer Service Associates utilize various tools to investigate, analyze, and provide solutions, all while maintaining clear and effective communication with customers. Job Title : Customer Service Representative (Voice Process) Company : Telecom Partner (Enterprise Business) Qualification : Graduation Experience : Minimum 6 months in Calling/Customer Service Shift : Flexible, Rotational Working Days : 6 days a week Offs : Rotational, Candidate should
Read more

How to Build A Best Resume for FREE using FREE AI Tools | IT Job updates 2024

-
Image
How to Build A Best Resume for FREE.. FREE... FREE!... Are you looking to create a standout resume as a fresher graduate or someone seeking job opportunities across India? Crafting an impressive resume is crucial to making a positive first impression on potential employers. Fortunately, there are several online platforms that offer free resume-building tools to help you create a professional-looking resume that highlights your skills and experiences. Here are some of the best websites to consider: Zety (https://zety.com/): Zety offers a user-friendly resume builder with a wide range of templates to choose from. You can easily customize your resume by adding your personal information, work experience, education, and skills. The platform also provides tips and advice on how to write a compelling resume. Resume-Now (https://www.resume-now.com/): Resume-Now provides a variety of resume templates designed to help you create a resume that stands out. The platform offers step-by-step guidan
Read more