Part Time Jobs in Telugu | Amazon Work From Home Part Time Jobs 2022 | IT Jobs in Telugu 2022

Job Location: Hyderabad, Telangana

Employment Type: Part Time

Roles and Responsibilities:

Available to work flexible shifts 2-4 days a week, shift lengths of 4-10 hours a day, between the hours of 6am to 6pm IST as required.

All schedules will need to include either a Monday or both a Saturday and Sunday shift as required.

Schedules will require at least one 4 hour shift during the week Monday - Friday.

Work flexible hours, including weekends, evenings and weekday options, split shifts available.

Provide basic technical support to Amazon Corporate employees worldwide.

Research, resolve, and respond to inquiries received via web chat, telephone calls, email, ticketing system, all in a timely manner, in accordance with organizational standards.

Diagnose and troubleshoot end user computing problems including analyzing the problem, identifying the appropriate resources, testing proposed fixes & following up to ensure the problem has been resolved.

Create and submit detailed call logs documenting customer interactions that are accurate, thorough, and timely.

Informs customer of needed repairs and answers basic questions. Ensures that customer understands and is satisfied with work completed.

Follow all standard operating procedures (SOP) through the effective use of knowledge management.

Acquire and maintain current knowledge of relevant policies in order to provide technically accurate solutions to users.

Assist with activities to triage and escalate any system or network outage to reduce downtime.

Assist with remote assistance in Teleconferencing systems and AV presentation equipment.

Adherence to shift schedules and timeliness are key requirements to be followed.

Basic Qualification:

Associate in Computer Science or related field or experience equivalent.

1+ years of experience in help-desk or desk-side support environment preferred.

Must have knowledge in Microsoft Windows 10 and additionally one or more of the following: Mac OS X, Linux.

Strong verbal and written skills proven ability to communicate with technical and non-technical staff

Ability to work both independently and within a team environment

Display a commitment to quality and strong multi-tasking skills

Adherence to shift schedules and timeliness are key requirements as required

Willingness to work flexible shifts and schedules, weekends, and holidays

Preferred Qualifications:

1+ years of experience supporting Windows, Mac /or Linux Operating systems in a corporate setting

10 + 2 or equivalent diploma is required

1+ years of experience in IT help-desk call center or desk-side environments.

Microsoft MCSE, MCITP Systems Administrator (Active Directory)

Advanced Linux systems administration skills

Strong troubleshooting skills in very complex systems

Ability to explain complex IT concepts in simple terms

ITIL Foundation Certification is preferred

How to Apply:

·        Step: 1 - Check the links below

·        Step:2 - Read the job description Carefully 

·        Step:3 - Fill your personal and academic details

·        Step:4 - Review and Submit Application

Apply here: Click here to Apply

Amazon Website Link: Click Here

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