Power School Company Recruitment | Salary: 40,000/- Approx | Associate Technical Support Engineer | IT Jobs 2023




Company: Power School

Role: Associate Technical Support Engineer


Salary: 40,000/- Approx

Location: Bangalore 


Eligibility

Graduation 

Freshers can apply 

Experience 0-2 Years


Responsibilities:

Must be able to evaluate & prioritizes incoming telephone, email & chat-based requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies


Should recognize problems, conducts research, provides resolutions, and follows up with customers as needed, escalating more complex cases to the appropriate team


Must log and tracks calls using a problem management database & maintains history records and related problem documentation


Should prepare standard statistical reports, such as help desk incident reports


You may test software & hardware to evaluate the ease of use and whether the product will aid the user in performing work.


How to Apply:

·        Step: 1 - Check the links below

·        Step:2 - Read the job description Carefully 

·        Step:3 - Fill in your personal and academic details

·        Step:4 - Review and Submit the Application


🔥👉Apply  here: Click here to Apply



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