Power School Company Recruitment | Salary: 40,000/- Approx | Associate Technical Support Engineer | IT Jobs 2023
Company: Power School
Role: Associate Technical Support Engineer
Salary: 40,000/- Approx
Location: Bangalore
Eligibility:
Graduation
Freshers can apply
Experience 0-2 Years
Responsibilities:
Must be able to evaluate & prioritizes incoming telephone, email & chat-based requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies
Should recognize problems, conducts research, provides resolutions, and follows up with customers as needed, escalating more complex cases to the appropriate team
Must log and tracks calls using a problem management database & maintains history records and related problem documentation
Should prepare standard statistical reports, such as help desk incident reports
You may test software & hardware to evaluate the ease of use and whether the product will aid the user in performing work.
How to Apply:
· Step: 1 - Check the links below
· Step:2 - Read the job description Carefully
· Step:3 - Fill in your personal and academic details
· Step:4 - Review and Submit the Application
🔥👉Apply here: Click here to Apply
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