WIPRO Recruitment - 32,000/- INR Per Month || Graduate & Freshers || Latest IT Jobs 2024

Are you eager to start your professional journey in a role that offers flexibility and the opportunity to develop essential skills? The position of a Customer Service Executive could be your ideal starting point, especially if you’re a fresher looking to gain valuable experience.

Job Highlights:

Role: Customer Support Executive

Shift Flexibility: This role requires candidates to be adaptable and willing to work in 24/7 shifts. The customer service environment operates round-the-clock, ensuring that customers receive timely assistance whenever they need it.

Open to Freshers: Whether you’ve just graduated or are still pursuing your studies, this role welcomes fresh talent. It's a great way to step into the professional world without requiring prior experience.

Educational Requirements: Both graduates and undergraduates are encouraged to apply. The focus is on your potential and communication abilities rather than your academic background.

Communication Skills: Strong communication skills are a must for this role. You’ll be interacting with customers regularly, resolving their queries and ensuring their satisfaction.

Job Description

As a Customer Service Executive, you’ll take on the role of a Customer Support Associate (CSA). Your primary responsibility will be to resolve customer queries through both calls and chat interactions. Here’s what your day-to-day responsibilities will include:

Resolving Customer Queries: Your main task will be to assist customers with their inquiries and issues, ensuring they receive accurate and timely resolutions.

Computer Navigational Skills: You’ll need to be comfortable using computers, as you’ll be required to navigate various systems to access information and troubleshoot problems.

Work Schedule: You’ll work 9 hours a day, which includes 8 hours of productive work and a 1-hour break. The role follows a 5-day workweek, with any 2 days off, providing you with a balanced work-life schedule.

Shift Flexibility: Given the nature of the job, flexibility in working different shifts is crucial. This ensures that customers can reach out for support at any time of the day or night.

Required Candidate Profile

This role is an excellent opportunity for freshers, whether you’re a graduate or an undergraduate. The key attributes we’re looking for include:

Flexibility in Shifts: The ability to work in 24/7 shifts is essential. Your adaptability will be a significant asset in this role.

Strong Communication Skills: Since you’ll be dealing directly with customers, effective communication is vital. You should be able to clearly articulate solutions and provide support in a professional manner.

Immediate Joiners: If you’re ready to start immediately, this role is perfect for you. The position requires quick adaptability, so being available to join right away will give you an advantage.

Why Apply?

Starting your career as a Customer Service Executive provides a solid foundation for future growth. This role not only helps you develop essential skills but also offers flexibility and the chance to make a positive impact by helping customers. If you’re ready to embark on a rewarding career path, consider applying for this position today!

How to Apply:

·        Step: 1 - Check the links below

·      Step:2 - Read the job description Carefully 

·      Step:3 - Fill in your personal and academic details

·      Step:4 - Review and Submit the Application

                                        

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