PhonePe is Hiring Now | Free Food + Medical/Parental Insurance | Freshers Can Apply | Latest Job updates 2024

 PhonePe Company has openings for "ABT Advisor" positions. You will get Free Lunch & Other insurance benefits if you are selected for the role.





RoleABT Advisor

Location: Bangalore


Working Mode: 5 Days working 2 days Rotational off's


Type: Permanent


Eligibility

  • Demonstrate strong written and verbal communication skills.
  • Possess a quick learning ability.
  • Exhibit active listening skills and adeptness in handling objections.
  • Display a strong customer focus, adapting well to various situations.
  • Be a collaborative team player, flexible, and open to feedback.
  • Ability to multitask, prioritize, and manage time efficiently.
  • Proficiency in English and Hindi is required.
  • Graduation (10+2+3) is mandatory.
  • 0-2 years of customer-facing work experience is preferred.
  • Fluency in spoken and written South Indian languages is a plus.



Responsibilities: 

  • Demonstrate integrity and prioritize customer needs in all interactions.
  • Address basic inquiries related to PhonePe accounts and transactions.
  • Ability to switch between phone and data channels efficiently.
  • Adhere to prescribed process guidelines to resolve issues.
  • Foster customer trust through interactions.
  • Meet hourly and daily productivity targets.
  • Utilize internal processes and resources to resolve issues.
  • Escalate issues as needed and seek support from relevant teams.
  • Propose process enhancements.
  • Educate customers to maximize their use of PhonePe.


Salary: Depends on the interview performance


Skills Required: 

  • Possess exceptional written and verbal communication skills.
  • Demonstrate a strong aptitude for learning.
  • Excel in active listening and adeptly handling objections.
  • Exhibit a deep customer focus and adaptability to various situations.
  • Embrace teamwork, flexibility, and feedback.
  • Effectively manage multitasking, prioritization, and time.
  • Proficiency in English and Hindi is required.
  • Graduation (10+2+3) is mandatory.
  • 0-2 years of experience in a customer-facing role is preferred.
  • Fluency in spoken and written South Indian languages is advantageous.


How to Apply:

·        Step: 1 - Check the links below

·      Step:2 - Read the job description Carefully 

·      Step:3 - Fill in your personal and academic details

·      Step:4 - Review and Submit the Application


                                        



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