PhonePe is Hiring Now | Free Food + Medical/Parental Insurance | Freshers Can Apply | Latest Job updates 2024

 PhonePe Company has openings for "ABT Advisor" positions. You will get Free Lunch & Other insurance benefits if you are selected for the role.





RoleABT Advisor

Location: Bangalore


Working Mode: 5 Days working 2 days Rotational off's


Type: Permanent


Eligibility

  • Demonstrate strong written and verbal communication skills.
  • Possess a quick learning ability.
  • Exhibit active listening skills and adeptness in handling objections.
  • Display a strong customer focus, adapting well to various situations.
  • Be a collaborative team player, flexible, and open to feedback.
  • Ability to multitask, prioritize, and manage time efficiently.
  • Proficiency in English and Hindi is required.
  • Graduation (10+2+3) is mandatory.
  • 0-2 years of customer-facing work experience is preferred.
  • Fluency in spoken and written South Indian languages is a plus.



Responsibilities: 

  • Demonstrate integrity and prioritize customer needs in all interactions.
  • Address basic inquiries related to PhonePe accounts and transactions.
  • Ability to switch between phone and data channels efficiently.
  • Adhere to prescribed process guidelines to resolve issues.
  • Foster customer trust through interactions.
  • Meet hourly and daily productivity targets.
  • Utilize internal processes and resources to resolve issues.
  • Escalate issues as needed and seek support from relevant teams.
  • Propose process enhancements.
  • Educate customers to maximize their use of PhonePe.


Salary: Depends on the interview performance


Skills Required: 

  • Possess exceptional written and verbal communication skills.
  • Demonstrate a strong aptitude for learning.
  • Excel in active listening and adeptly handling objections.
  • Exhibit a deep customer focus and adaptability to various situations.
  • Embrace teamwork, flexibility, and feedback.
  • Effectively manage multitasking, prioritization, and time.
  • Proficiency in English and Hindi is required.
  • Graduation (10+2+3) is mandatory.
  • 0-2 years of experience in a customer-facing role is preferred.
  • Fluency in spoken and written South Indian languages is advantageous.


How to Apply:

·        Step: 1 - Check the links below

·      Step:2 - Read the job description Carefully 

·      Step:3 - Fill in your personal and academic details

·      Step:4 - Review and Submit the Application


                                        



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Note: Please make a note that the information we provide you is just informative, and we request you to please check the official websites of the respective organization before applying for any job. We don't ask you to pay any money and if anyone is asking money for giving you a job, please don't pay. You are completely responsible for your actions, and this is just informative and may be helpful for your career.


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