HGS Work From Home Jobs | (10+2)/Diploma/Graduates/PG | IT Jobs in Telugu 2022
Position Summary
"International Technical Supports" is responsible for handling calls
from new and existing customers regarding a variety of requests. Using
their knowledge of products or services as well as great customer service skills, these
professionals address issues, provide support and offer information, as needed,
to keep customers satisfied and retain business.
Salary & Compensation :
CTC- Rs 2,35,000 to 3,50,000
Free Pick up and drop facility
Education & Experience
- Undergraduate/Graduation (Minimum 12 years of education)
- 0-3 years, Ready to Join Immediately
Roles and Responsibilities
- Answering the calls in a courteous and professional manner.
- Performing the basic troubleshooting step to resolve the query
- Take ownership of the call and drive first call resolution
- Looping the necessary department for a quick solution in a timely
manner
- Document the troubleshooting steps as per the process requirement
- Deliver excellence as per the process metrics
Desired Skills and Abilities:
- Awareness of ISO & ISMS
- Basic Telephone Etiquettes
- Proficient knowledge in MS Office
- Typing skills minimum 15 WPM with 85% accuracy &
computer navigation skills
- Ability to write, read and speak English to suit business
need
- Decision Making and Numerical Ability
- Customer Focus and Being Attentive
- Troubleshooting the tasks
How to Apply
· Step: 1 -
Check the links below
·
Step:2 - Read
the job description Carefully
·
Step:3 - Fill
you personal and academic details
·
Step:4 -
Review and Submit Application
Apply here: Click here to Apply
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