HP Work From Home Jobs | Inter/Graduation | IT Jobs in Telugu 2022

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Role: Technical Support Representative


Responsibilities:

  • Working from a standard protocol & utilizing documented processes to respond to the customer issues.
  • You have to successfully resolve simple to moderate technical issues (related to hardware and software) from incoming customer contacts & proactive notification systems.
  • You have to respond to service, product, technical & customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, & options, based on customer entitlement (for example more complex warranty).
  • Should begin to proactively assist customers to avoid or reduce problem occurrence.
  • Should work is often reviewed by Supervisor or Team Lead.


Education: 

  • High school education or Equivalent.
  • To adequately perform the duties of the job individuals must possess a minimum of 6 months to 1 year general experience, or equivalent college level education.


Skills Required:

  • Articulate in excellent English written & verbal communication skills.
  • Experience in customer facing role either remote or face to face.
  • Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming.
  • Demonstrated problem solving skills.
  • Must have good accuracy in data entry.
  • Excellent fluency in language to be supported.
  • Experience in a phone based remote role, e- support, e-chat, or similar.
  • Familiarity with computer technology.
  • Desirable: Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems.


How to Apply :

Step: 1 - Check the links below

Step:2 - Read the job description Carefully 

Step:3 - Fill you personal and academic details

Step:4 - Review and Submit Application


Apply here : Click here to Apply

HP Website Link: Click here


Note: Please make a note that the information we provide you is just informative and we request you to please check official websites of the respective organization before applying for any job. We don't ask you to pay any money and if anyone is asking money for giving you a job, please don't pay. You are completely responsible for your actions and this is just informative and maybe helpful for your career.

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