UBER COE Specialist - I SORT || Any Graduate || Latest Fresher Jobs in Telugu 2021

UBER Recruitment - 2021 

|| Fresher & Experienced Can apply || 

Fresher Jobs in Telugu 2021 

 "UBER" is hiring for candidates for "COE Specialist - I SORT". The position name and details are mentioned below, eligible and interested candidates can apply to these jobs as soon as possible before the closure of vacancies

Position Name: COE SPECIALIST - I SORT

Job Locations: Visakhapatnam

Job Profile:

- Communicate with high profile riders and influencers on social media sites (Twitter, Facebook etc..) and represent Uber's support spirit

- Have the ability to handle safety-related escalations on social media with good empathy and presence of mind while working with relevant teams internally and getting resolved on time with Good accurace

- Understanding post virality, have the ability to monitor and control it by following SOP guidelines

- Should be able to report viral post trends so internal teams can take the right action in a timely manner

- To Monitor the social media handles of Uber, which are essentially Twitter and Facebook with a dash of Instagram as well.

- Should have the expertise to communicate with celebrities who raise support tickets on social media (COEs, actors, sports personalities, journalists, writers, etc)

- Should Provide top-notch customer support through emails and phone calls alike for all of our audiences, if need be. We take pride in the fact that we treat riders and driver-partners as equals and we'd want you to be on the same page

- Should help in improving processes and never shy away if you have to build a new process. We always optimize for better customer experience

- To Identify best patterns and help in making the support systems better as we scale

- Should maintan high quality in core work

- Should contribute to building the team and the organization for long term success.

Job Posting: Latest

Work From Home: Yes (Temporary)

Qualification: Any Graduate/Any Stream

Experience: Freshers & Experienced are eligible.

Years of Experience: 0 - 4 Years

Department: Operations

Office Timings: Rotational 24*7 (5 days working, 2 days week off).

Qualification & Desired Skills:

- Any Graduate

- Good Communication Skills

- Good customer understanding skills

- Good Team Player

Preferred Qualifications:

- Good knowledge & experience on customer support

- Best communication skills (Oral & Verbal)

- Fluent Communication & clarity

Shift: Rotational

Fresher Can Apply : Yes

Experienced Can Apply : Yes

Apply now for Visakhapatnam:

Note: Please make a note that the information we provide you is just informative and we request you to please check official websites of the respective organization before applying for any job. We don't ask you to pay any money and if anyone is asking money for giving you a job, please don't pay. You are completely responsible for your actions and this is just informative and maybe helpful for your career.