ICICI Bank Relationship Manager Recruitment | Salary: 4-8 Lakhs Per Annum | Latest Jobs 2024
ICICI Bank Relationship Manager Recruitment | Salary: 4-8 Lakhs Per Annum | Latest Jobs 2024
ICICI Bank invites you to join its team as a Relationship Manager in Phone Banking. This role is perfect for those eager to help customers by addressing their banking needs over the phone. Here’s a simple overview of what you’ll be doing and what makes this position a great fit for your career growth.
What’s the Role?
As a Relationship Manager in Phone Banking, you’ll be the first point of contact for our customers. You’ll answer their questions, help solve their problems, and introduce them to the products and services that meet their needs—all over the phone. Your role is vital in making our customers’ banking experience smooth and positive.
Why ICICI Bank?
At ICICI Bank, we believe in providing 360-degree support to our customers. This means we don’t just answer questions—we work to understand each customer’s banking needs fully. Our team operates under the motto "One Bank, One Team," which means you may need to adapt to different tasks or even locations if required, ensuring we always deliver on our essential banking services.
Key Responsibilities
- Answer Customer Queries: Help customers by providing answers and support over the phone.
- Recommend Products: Suggest products and services that best meet customer needs.
- Follow Bank Values: Maintain our values of fairness to both the customer and the bank.
- Ensure Compliance: Follow all information security and quality guidelines.
Skills & Qualifications
- Education: Graduates or engineers from any discipline are welcome.
- Good Communication: You’ll need strong verbal and written communication skills to interact with customers.
- Customer Service: A passion for helping people and solving their problems.
- Team Player: Willing to work with different teams to support customer needs.
- Proactive Approach: Able to identify and resolve issues before they become problems.
Success Factors
To succeed in this role, you’ll need:
- Effective communication skills
- A strong focus on customer needs
- Willingness to work in shifts
- Problem-solving skills
- Initiative, especially in challenging situations
About the Team
ICICI Bank’s Phone Banking Services Group provides essential support to customers. You’ll be part of a team that collaborates across the bank to make sure customers get exactly what they need.
Location & Experience Requirements
This position is open in Guwahati and Hyderabad, and we welcome applicants with 0 to 5 years of experience.
How to Apply:
· Step: 1 - Check the links below
· Step:2 - Read the job description Carefully
· Step:3 - Fill in your personal and academic details
· Step:4 - Review and Submit the Application
Note: Please make a note that the information we provide you is just informative, and we request you to please check the official websites of the respective organization before applying for any job. We don't ask you to pay any money and if anyone is asking money for giving you a job, please don't pay. You are completely responsible for your actions, and this is just informative and may be helpful for your career.
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