Tech Mahindra MEGA WALK-IN DRIVE | Hyderabad | Freshers & Experienced | Day Shift Job | Latest IT Jobs 2024

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Tech Mahindra Direct Walk-In for Customer Support Roles: Your Gateway to a Rewarding Career





Are you a fresh graduate eager to kickstart your career in the BPO industry? Tech Mahindra, a global leader in IT services and business process outsourcing, is hosting a mega drive for fresh graduates who are ready to take on the exciting challenge of customer support. This is your chance to secure a full-time, permanent role in one of the industry's top companies. If you're proficient in both Hindi and English and have excellent communication skills, this opportunity is tailor-made for you!


Event Details

Date: 12th August - 21st August

Time: 9:30 AM - 12:00 PM

Venue: Tech Mahindra Info City, Gate No. 2 - Survey No. 64, Unit No. 12, Plot No. 35 & 36, Hi-Tech City Layout, Jubilee Enclave, Madhapur, Telangana 500081.


Contact: Marina (8247518792)


Job Highlights

Shift: Pure day shifts only.


Education Qualification: Any graduate holding the necessary certificates.

CTC:


Freshers: ₹2,40,000 per annum

Experienced: ₹2,70,000 per annum

Work Location: Hi-tech City, Hyderabad (Work from Office).

Working Days: 6 days a week with rotational week off.


Employment Type: Full Time, Permanent.


Job Description

As a Customer Support Representative at Tech Mahindra, you will be responsible for handling customer and merchant calls, addressing queries, conducting surveys, and gathering feedback. The role involves resolving customer queries over emails and calls, ensuring a seamless and satisfactory experience for the customers.


Role & Responsibilities:

Manage incoming calls from customers and merchants.

Address and resolve customer inquiries and issues.

Conduct surveys and gather feedback.

Provide solutions to customer problems through email and calls.

Preferred Candidate Profile


Language Proficiency: Excellent communication skills in both English and Hindi (Hindi is mandatory).


Eligibility: Freshers with strong communication skills in English and Hindi are encouraged to apply.


Experience: Previous experience in voice/semi-voice, tele-calling, or customer service roles is an added advantage.


Typing Skills: Good typing speed (25-30 WPM).


Work Environment: Candidates should be willing to work from the office.


Availability: Immediate joiners preferred.





Interview Process

The interview process includes an HR round, an Operations round, and a Versant test. Candidates are required to bring their updated E-Aadhar card to the interview.


How to Apply?

Interested candidates are invited for a walk-in interview. Please mention the HR contact name (Marina, Raj Kumar, or Dharmashree) on the top of your resume and carry a copy of your resume along with a valid ID proof.


Walk-In Timings: 9:00 AM to 12:00 PM (Monday to Friday)


Interview Venue:

Tech Mahindra Info City,

Gate No. 2 - Survey No. 64,

Unit No. 12, Plot No. 35 & 36,

Hi-Tech City Layout, Jubilee Enclave,

Madhapur, Telangana 500081.


Contact for Queries:

Marina: 8247518792

Raj Kumar: 8121563268

Dharmashree: 8247518792

This is a fantastic opportunity for fresh graduates looking to launch their careers in the customer service industry. Don't miss out—walk in with your resume and make the first step towards a bright future with Tech Mahindra!


How to Apply:

·        Step: 1 - Check the links below

·      Step:2 - Read the job description Carefully 

·      Step:3 - Fill in your personal and academic details

·      Step:4 - Review and Submit the Application


                                        





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Note: Please make a note that the information we provide you is just informative, and we request you to please check the official websites of the respective organization before applying for any job. We don't ask you to pay any money and if anyone is asking money for giving you a job, please don't pay. You are completely responsible for your actions, and this is just informative and may be helpful for your career.

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