Cognizant Day shift Work from home jobs in Telugu | IT Jobs 2022
Role: Process Associate
Location: Hyderabad
Qualification:
Exclusion of (BE/BTech/MCA)/High School graduate/above as may be applicable in the Geo
Responsibilities:
•Administering & helping to manage Client’s Product support for the customers who call/chat or email in the support center.
• Providing customer support to international customers over the phone for voice process (INBOUND and Outbound calling).
• Woking on client products to the customer (Analytics, YouTube etc).
• Efficient & timely service delivery across teams for multiple clients They work closely with the functional leads to define overall strategies and processes to increase the efficiency and productivity within the process They work with BD team to increase the span of services and add new clients.
• Create and manage Risk & mitigation plans based on discussion with project stakeholders.
• They serve all clients through Account managers or in a few cases without any intervention of an account manager through various applications.
• Must report to the manager on performance status and any escalations.
Skills Required:
Good communication skills
Good customer support skills
Good knowledge on Digital marketing
Shift: Day Shift job
Salary: Depends on your interview performance
How to Apply:
· Step: 1 - Check the links below
· Step:2 - Read the job description Carefully
· Step:3 - Fill your personal and academic details
· Step:4 - Review and Submit Application
Apply here: Click here to Apply
Cognizant Website Link: Click Here
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