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Company: CSS CORP


Role: Technical Support Engineer 


Eligibility

Freshers Can apply 

Any Graduate 


Experience:  0-2 years


Responsibilities

Must be able to provide L1 & L2 remote support on all 5 operating systems (Linux, Mac, Windows, Chrome, and Android) with basic OS troubleshooting techniques and documented escalation procedures

Must be able to provide L1 & L2 remote support on software and applications to the point of installation and basic use; if required need to escalate or file bugs with application owners

Try to use all troubleshooting techniques to identify network-related issues

Must be able to provide system administrative support and basic hardware troubleshooting on desktops, laptops, VMs, and Servers

Must help employees with access & account issues based on defined/documented guidelines, policies & procedures

Attends required technical training sessions and makes effective use of KBs to address issues efficiently

Complies with schedule adherence to ensure the overall service level targets are achieved


Skills Required:

Good communication Skills 

Good analytical skills 

Good troubleshooting skills


How to Apply:

·        Step: 1 - Check the links below

·        Step:2 - Read the job description Carefully 

·        Step:3 - Fill in your personal and academic details

·        Step:4 - Review and Submit the Application


Check here: Click here to Apply


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