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Company: CSS CORP
Role: Technical Support Engineer
Eligibility:
Freshers Can apply
Any Graduate
Experience: 0-2 years
Responsibilities:
Must be able to provide L1 & L2 remote support on all 5 operating systems (Linux, Mac, Windows, Chrome, and Android) with basic OS troubleshooting techniques and documented escalation procedures
Must be able to provide L1 & L2 remote support on software and applications to the point of installation and basic use; if required need to escalate or file bugs with application owners
Try to use all troubleshooting techniques to identify network-related issues
Must be able to provide system administrative support and basic hardware troubleshooting on desktops, laptops, VMs, and Servers
Must help employees with access & account issues based on defined/documented guidelines, policies & procedures
Attends required technical training sessions and makes effective use of KBs to address issues efficiently
Complies with schedule adherence to ensure the overall service level targets are achieved
Skills Required:
Good communication Skills
Good analytical skills
Good troubleshooting skills
How to Apply:
· Step: 1 - Check the links below
· Step:2 - Read the job description Carefully
· Step:3 - Fill in your personal and academic details
· Step:4 - Review and Submit the Application
Check here: Click here to Apply
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