Wipro Recruitment 2022 | System Engineer | Latest IT Jobs 2022
Company: Wipro
Position: System Engineer
Qualifications:
Graduate
Responsibilities:
Should be ready to respond to requests for technical assistance by following prescribed procedures.
Research reported incidents using available information sources and tools. Diagnose, triage and resolve hardware, software, applications or basic network-related issues.
Must log all contacts & document all the activities and results accurately and completely within the incident management tool.
Must assign unresolved tickets to the appropriate support team.
Should proactively monitor, follow up and expedite the resolution of assigned and pending tickets.
Must identify and escalate tickets requiring urgent attention and action.
Stay current with system information, changes and updates.
Should adhere to work schedules, attendance and leave policies.
Skills:
Good communication
Basic knowledge of computers
Good analyzing skills
How to Apply:
· Step: 1 - Check the links below
· Step:2 - Read the job description Carefully
· Step:3 - Fill in your personal and academic details
· Step:4 - Review and Submit Application
Check here: Click here to Apply
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