Diebold Nixdorf Recruitment 2020 || Any Graduate || Latest IT jobs

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Diebold Nixdorf Recruitment 2020 || Any Graduate || Latest IT jobs 





 Position Name: Associate IT Specialist - Helpdesk


Skills Required: Knowledge of Customer services


Job Locations: Hyderabad


Job Posting: Latest



Work From Home: Yes (Temporary)



Qualification: Any Graduate (Computer science is preferable)


Job Description:

  • Handling Technical issues from customers & providing exceptional customer service.
  • Responding to the inquiries about the issues
  • Delivering best outputs with very good accuracy
  • Responding to call, chats and self service tickets
  • Collaborating with team and delivering best outputs.
  • Report to managers on performance status and any escalations.
  • Following standard service desk process.
  • Identify and escalate priority related issues to the next level teams.


Experience: 0.6 Months - 3 years


Passouts : 2019/2020/2021/2022


2021 Batch can apply : Yes but with experience


Department: Helpdesk Operations


Office Timings: Rotational


Qualification & Desired Skills:

  • Any Graduate
  • Good Communication Skills
  • Good customer support skills
  • Excellent problem solving and logical reasoning skills
  • Good Oral and written communication skills
  • Written and verbal communication


Preferred Qualifications:

  • Graduate - Computer science
  • Preferable with good customer support.
  • Fluent Communication & clarity
  • Good Problem solving skills


Shift: Rotational

Fresher Can Apply : No


Experienced Can Apply : Yes 0.6 - 3 years


Apply now for Hyderabad Location



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